Q1: Is the hair are human hair？
A1:Yes, our hair products is 100% Genuine Human Hair.
Q2:What is the best temperature for flat iron or curled iron?
A2:We recommend 150~170 celsius degree! Even human hair can be burned if the temperature is too high without proper time control. Heat protection products will be recommended during high temperature iron.
Q3:Why my hair getting tangled or shedding?
A3: New hair will have few strands initial shedding which is normal. Excessive shedding & tangle may come from:
a. poor weft construction.
b. weft cutting
c. dry hair
For poor weft construction issue, please contact us and send picture immediately. We will help you do refund or exchange based on our refund
policy. We are STRONGLY RECOMMEND customer SEAL WEFT & DO NOT CUT TRACK. And the dryness problems will lead tangle and shed, please follow our hair care instruction and do conditioner to co-wash it at least once a week!
Q4:Can the hair be dyed or bleached?
A4: All the original human hair can be dyed and bleached as you want except 613 blonde. (All the per-bleached human hair can not bleach again).
Usually it’s easier to darken the hair than lighten. But you need to do it professionally to get exact color without damage to hair. Human hair will dry easily after leaving the donor, therefore please do not dye or bleach the hair frequently.
Q5:How long does the hair last?
A5:This hair can last for a long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer (at least 8 Months).