We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It's nice this fast delivery baruccha morbid I reordered the 27 comes the 28 thanks
I love this wig. The fit was perfect for a pixie, cut hairstyle, very flow and love the color no odors no shedding no tangling and you bleach it
I am very very satisfied, it’s beautiful as in the photos, well packaged arrives before the date that’s why I put 5 stars, also love gifts
Product was delivered super fast, most happy about that. Customer service was superb. Hair is soft and seems to be of good quality!
The hair is soft and very beautiful, I'm very satisfied with it. Delivery was also amazingly quick. I totally recommend the product and seller
Absolutely love the hair. The quality is incredible, really exceeded my expectations. Will certainly be back for more
oh my god the texture is amazing . I'm in love with my hair and i got it before date. I think round about 3 weeks from order date.
Oh she’s super cute. I haven’t worn her yet but she’s definitely giving.. I ordered around 3rd of March 2024 and she came on the 26th of March 2024, talk about fast and efficient, love that. The vendor and didn’t even talk but I’m glad that there weren’t any delays.
the hair is extremely soft and accurate to its description
It looks nice will be installing soon so will give updates.
Product conforms to the description. Well received with good density and good length
I received so many compliments on this piece. It was so easy to style, true to description, I absolutely LOVE IT!!!
Hands down one of the best units I've ever purchased! Shipping took a matter of days which was a pleasant surprise. Hair was perfect straight out the box. No manipulation needed cause ain't nobody got time for that. Will DEFINITELY purchase again!!!
I am absolutely in love with my hair! I get compliments everywhere I go when I wear. Easy to manage and just beautiful :-)
Super cute my wigs, good hair for nothing there is hair shedding I recommend you 100% to buy it
OMG my hair it’s very nice smell really good and 100% natural I contacted the seller they were really nice and very helpful I’m 100% happy with my purchase
Wow… Hair is soft and beautiful and no smell. Communication was great from the time I ordered. Shipping was fast The hair is outstanding the texture leaves a feeling that you never get before with this hair there’s no disappointments and the communication is very good they made sure everything was good to go. the hair is thick.very satisfied with the company , I would definitely order this hair again!! Love pixie wig.
I definitely recommend this hair! This is my first purchase from this seller and it is really nice. It is soft and I did not find any tangles, shedding, or smell. It looks natural too
I love the style. Wish I had this doing hot season with more color made strict. Most of all consider that all heads are not the same size so I find problem fitting it for my head which is medium not large. Maybe even small.
This unit had me feeling little sassy! 🔥This unit was perfect choice to invest in! I love her!💜